Terms of Use

The website mihalakis.gr was created and is under the supervision of the company under the name “MICHALAKI BROS OE”, which offers its services in accordance with the following terms of use. The visitor of the pages of the website is invited to read and use the services of mihalakis.gr, only if he fully accepts them.

1. Access / Communication

The company “MIHALAKIS BROS O.E “provides to the visitors / users of the website mihalakis.gr e-commerce services, with the possibility of purchasing products through e-commerce applications according to the specific terms it sets, taking care of the protection of personal data submitted for the use of these services, in accordance with the provisions of the current domestic legislation (PD 131/2003, L.2251 / 1994) and Community law. The visitor has access to the website by typing the address of the website ‘’mihalakis.gr” in any internet search engine he uses. Existing as well as any new services included in mihalakis.gr are subject to these terms of use, unless expressly stated otherwise.
The visitor / user of the website mihalakis.gr has direct access to the contact details of the store “Gio M by Mihalakis Bros” and the website mihalakis.gr, where the phone number of the store has been posted in the icon “Contact” , the address of the physical store, the fax number and the e-mail address.
Access to the pages / services of mihalakis.gr does not imply any additional costs for the visitor / user, apart from the current tariff regime for general Internet access, as formulated by the competent providers (ISP’s) and paid to them and only on the basis of the agreement between them.

2. Information & products provided

Mihalakis.gr is committed to the completeness and validity of the information provided on the website of politikos-shop.gr, both in terms of the existence of essential features that are described on a case-by-case basis for each product it has, as well as for accuracy of the data concerning the services provided by the online store mihalakis.gr, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.
Mihalakis.gr can not provide any guarantee for the availability of the products, but it guarantees the timely information of the final consumers about their non-availability. Politikos-shop.gr is responsible only for deceit and gross negligence, in case of delay in the delivery of ordered products and for information that it provides or services that it provides through its website. The online store mihalakis.gr is not responsible for any technical problems that may occur to users when attempting to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website.

3. Service operation

The custodial company reserves the right to modify and / or temporarily or permanently terminate part or all of the services of mihalakis.gr with or without notice to users / members as well as the right to terminate the use of his / her personal accounts access its services and / or terminate the distribution of its content to users / members who believe that they have violated the letter and the spirit of these terms of use.
The custodial company also reserves the right to modify, at any time and without notice, unilaterally the content and data contained in the website mihalakis.gr and related to the products available through it.

4. Personal data  

The use of the information we collect is aimed at fulfilling any commercial transaction you wish with our store as well as sending information and offers for promotional purposes and for the best possible service and information if you wish. After submitting your data form to us, we will proceed, for the reasons mentioned above, in each operation or series of operations of processing your data and with the help of automated means such as e.g. collect, record, organize, correct, store, customize, modify, retrieve, retrieve information.
In order to provide you with the relevant offers and information we may analyze your personal data.
The “MIHALAKIS BROS O.E “recognizes the importance of the issue of security of electronic transactions and has taken all necessary measures to ensure maximum security. All information related to users’ personal information is kept confidential.
It is ensured that only authorized employees have access to the transaction information which will be specifically identified and are the employees and employees of the company, and only when necessary, (eg for the processing of orders) in the context of the contract under preparation. . The personal data declared in the online store with the trademark ” MIHALAKIS BROS O.E “are considered confidential, and are used exclusively by it or companies affiliated with it, in order to support, promote and execute the transaction. However, you should be aware that, in this case, these legal and / or natural persons will process your personal data solely for the purpose of providing services to us and not for their own benefit.
You may exercise, as appropriate, the following rights: the right of access (to find out what data we process for you, why and their recipients), correction (to correct any deficiencies or inaccuracies in your data, deletion (deletion from our files, but if their processing is no longer necessary or is not required by law) limitation of processing (in case of doubt the accuracy of the data, etc.) portability (to receive your data in a structured and commonly used format You also have the right to object, except for the data whose processing is necessary for the execution of the contract / order and the data for which you have given us your explicit consent to the processing.
These rights are exercised free of charge for you, by sending a relevant letter or e-mail to our company, unless they are repeated often and due to volume have administrative costs for us, in which case you will be charged the relevant costs.
If you exercise any of these rights, we will take all possible measures to satisfy your request within thirty (30) days of receiving the relevant request, after informing you either of its satisfaction or of the objective reasons that prevent the his satisfaction.
Legal and natural persons who cooperate with mihalakis.gr have the right to process the personal data that the users of mihalakis.gr submit to it only to the extent that it is absolutely necessary to provide support to mihalakis.gr. The customer’s orders and orders will be archived by the company and will be kept in its file for as long as required by the current legislation on keeping books and records by tradesmen (K.V.S. – PD 186/1992). In addition, your orders, orders and purchasing contracts may be archived until the time limit for any relevant claims has expired.
For any issue regarding the processing of your data you can contact our offices by phone 22410 23986 and electronically info@mihalakis.gr
Also, you always reserve the right to contact the Personal Data Protection Authority, which can accept the submission of relevant complaints either in writing in its protocol (Kifissias 1-3, PC 115 23, Athens) or electronically ( www.dpa.gr).

5. Advertising / Visiting through other links

The “MIHALAKIS BROS O.E “has no responsibility for the communication of the user / member with the third party service providers advertised on mihalakis.gr and for any commercial transaction that may arise from the relationship between them.
The ” MIHALAKIS BROS O.E “does not control the availability, content, privacy policy, quality and completeness of the services of other websites and pages which refer through” links “, or advertising banners to mihalakis.gr, nor is it associated with them in any other way.

6. Copyright

All elements of the website mihalakis.gr, visual or audio, including the underlying technology, including images, graphics, photographs, drawings, texts, services provided and in general all the files of this website, are copyright, filed trademarks and service marks of “MIHALAKIS BROS O.E” or its affiliated legal entities and companies and are protected by the relevant provisions of Greek and Community law and copyright legislation. Therefore, it may not be sold, copied, modified, reproduced, republished, transmitted or distributed in whole or in part in any way. The right of withdrawal is reminded according to the current legislation: The user has the right to withdraw from the purchase of products through mihalakis.gr with a statement addressed to the company “MIHALAKIS BROS O.E “, based in the Municipality of Rhodes, (178 Agiou Ioannou Street)”, within 14 days from the receipt of the products by him and if they are in their original condition. The customer will be charged with the return costs.

7. User Registration / Account Creation

If the visitor / user wishes to register in the services of mihalakis.gr, he confirms that he provides true and complete information about the information requested by mihalakis.gr for access to its contents / services through the creation of a personal account.
7a) Registration (creation of a member)
The customer by clicking on the “account creation” icon must fill in a form, which contains the following information: Name, Surname, Company Name (about legal entities) Phone Number, Address, City, Country, Region, Email Address (e- mail), Fax Number, Postal Code, Password (Password Confirmation). At this stage the customer creates his personal account. The customer can also choose at the stage of registration and after completing the above information, if he wishes to receive newsletters.
7b) Subscribe to the newsletter (newsletter)
The visitor of the website has the possibility to subscribe to the newsletter (newsletter), by filling in the information provided in the respective form (which is located in the icon “Subscribe to the newsletter”). The visitor is asked to fill in the name and e-mail address (e-mail). By subscribing to the newsletter, the visitor will receive informative e-mails about the products, offers and discounts of the store.
7c) Account creation 
Creating an account provides members of mihalakis.gr with member services. The visitor / user, after studying and accepting the terms of use and completing the registration process set by mihalakis.gr, will receive an e-mail confirmation of the creation of the account and from now on will be able to enter it with the personal code ( password) and the username. Members must ensure the exclusive use of their account as well as the inaccessibility of third parties to it without their approval and remain responsible for all operations carried out under their personal account (useraccount). Members are advised to make sure they log out of their account at the end of each year (Logout).
The visitor / user / customer who has already created an account at mihalakis.gr, is recognized on the website mihalakis.gr as a registered member and / or registered customer. In this case, it is not necessary to re-fill in the form of his data in order to place an order.
In order to facilitate the identification of the Customer / user, the Customer / user explicitly authorizes mihalakis.gr to deposit cookies on the hard disk of the customer where the sole purpose of this identification.

8. Order / Payment

The customer places his order as described below. Validation of the order implies acceptance of the terms of sale.

8a) The customer who is interested in a product on the website mihalakis.gr follows the following procedure to complete his order: By clicking on the “basket” icon, checking the details of the order (color, quantity, size, price, etc… ) then the customer validates the selected product or products by clicking on the “Send Order” icon.
8b) The customer must fill in a form, which contains the following information: Name, Surname, Company Name (about legal entities) Telephone Number, Address, City, Country, Region, E-mail address, Fax Number (fax), Postal Code. At this stage the customer creates his personal account.
After choosing the payment method, the customer is invited (after confirming the correctness of the information provided and the selection of the product) to finalize and irrevocably validate his order by clicking on the “order confirmation” icon.
8c) Payment
The payment of the price of the product you have chosen is made in one of the indicated ways included in the website mihalakis.gr, at the choice of the customer:
Ι. COD (Cash on delivery – “hand in hand”)
You can pay for your order upon receipt of your package.Cash on delivery costs 3.50€
ΙΙ. Debit / credit card
Our online store accepts all Visa, Mastercard, maestro credit cards. Your transactions in our online store are protected by top online security systems.
ΙΙΙ. Payment by bank transfer.
The payment is made through the cooperating banks on the websites of which our page refers you automatically so that you can make your payment.
If you choose to pay the price by bank transfer, you will receive immediately after placing the order, an e-mail with all the information you need to make the bank deposit. This can be done either through your bank’s website, via e-banking, by phone or directly at a bank branch.
Mihalakis.gr reserves the right to refuse the delivery or execution of an order by a customer with whom a court dispute is pending.

9. Shipping Time (Delivery / Receipt)

Once the availability of the products you have selected is checked, you will be informed for the shipment day by email, and will be sent by courier company, for the fastest delivery to your place (in 1 to 4 days depending on the area you are in & in all remote areas up to 5 days).
The orders that will be placed during the weekend are executed on Monday. You can be informed by e-mail about the progress of your order.
Rarely there may be a delay in the order, which can last from 24 to 72 hours and due to peak periods or additional product control. The hours and the reasons for the delay of the order are indicative.

10. Return / Change / Replacement

10a) All products purchased from the website mihalakis.gr can be returned for replacement / change with a larger or smaller number or change / replacement in the selection of the product, if there are available stocks.
In case of change by courier the customer will be charged with the return and shipping costs (which amount to 5 euros). In any case, the customer can contact the store by phone or mihalakis.gr via e-mail to regulate the shipping process, having the right to choose a different product of equal or greater value.
10b) Returned products must be in their original packaging. If for any reason the outer packaging bag is lost, you must use another bag of your choice, so that the inner packaging is adequately protected.
10c) The returned product must be accompanied by all the necessary documents received by the customer upon receipt.
The new product that the customer chose for the change will be sent after receiving the original and if the store checks that the above conditions are met. It is reminded that the product must be in its original condition (not used or damaged).
10d) Changes will be accepted provided that the customer will inform the store within 14 days of receipt of the product.
ONLY on the email address: sales@mihalakis.gr

11. Prices / Shipping Costs – VAT

11a) Shipping costs / shipping costs for purchases over € 35.00 are borne by our store (order store) for shipments within Greece.
11b) The prices of the products incorporate the current VAT. which bears them. Prices are given in euros including all taxes for Greece. If there is a change in the VAT rate, the change is included in the price of the products without first notifying the Customer.

Mihalakis.gr reserves the right to modify its prices at any time and without notice but the products already ordered will be priced at the price that was valid at the time of registration of the order.